Integrating Your Software Applications 

As your business grows, you are looking for smart ways to optimise and automate processes. However, as your business grows, the number of applications you work with grows as well – both in size and complexity. And as such, before your realise it, your software applications don’t integrate anymore, and / or lack functionality.  

It is our mission at Harmonizer to help you create smart integrations between your software applications, so as to enable processes to collaborate efficiently, quickly and with a great user experience. Our passion is to translate your objectives and associated ‘wish list’ to solutions that work in the short and long run.  

On this page, we explain to you how software connectivity works, its advantages to your organisation and how Harmonizer can assist in achieving your goals without the usual barriers to entry of cost and implementation timeframes. This is further evidenced by testimonials from some of our existing clients, who reflect on their digital transformation experiences in the ‘Projects’ section of this page.   

How do software integrations and data synchronisation work?  

The best way to explain the inner workings of a software integration, is by giving a concrete example.  

Imagine you are using a software application to plan activities. This application contains descriptions of these activities. You also use another software application for time registration. In isolation, both of these applications work well. However, they don’t communicate with each other. The result is that your employees have to spend hours performing manual tasks such as data entry, adding activities to the planning application or worked hours to the time registration application. With a lot of inefficiencies as a result.  

The solution is to connect software applications, so that they ‘talk’. In a best case scenario, both of these applications have an API (Application Programming Interface) available. An API enables data exchange between software applications. In case your software applications don’t have an API available, there are other solutions available to circumvent using an API as well.  

Linking Software Applications: the Advantages 

Integrating software applications drives a number of advantages. We list and explain five of the main advantages below.  

1. Automating organisational processes 

Generally speaking, the larger an organisation is, the more software applications are in use. If these various systems don’t communicate (or don’t communicate correctly), it often takes longer to process information. Syncing software applications is often the ideal solution to this problem. It assists the organisation to streamline its processes, provides the employee with more data in a central place, and simplifies the workflow.  

2. Saving time 

Linking software applications simplifies organisational processes and therefore saves you time. Activities that had to be completed manually by employees, before linking software applications, are now (fully) automated. This also assists in preventing double handling work.  

3. Preventing unnecessary errors  

A major benefit of automating data synchronisations is that (significant) mistakes are prevented. With any manual activity, there is a corresponding risk of errors. Repetitive manual data entry is certainly known to bear this risk. Mistakes like these can have costly consequences. Syncing up software applications prevents this from happening.  

4. A complete solution for your challenge 

Contrary to some of the numerous tools available, Harmonizer offers a complete solution in the cloud (SaaS). For a fixed and affordable monthly fee, you can integrate all your organisational systems and you can bank on quality maintenance and support as well. This means you and your IT team are completely unburdened in terms of your application integrations. We take pride in taking care of integrations end-to-end.  

5. Staff retention (in times of the Great Resignation)  

By automating software integrations, processes run smoothly, efficiently, error-free and effortless. This means your staff benefits, since they enjoy using your software more and conversely, their user experience is enhanced as the software becomes easier to use.  

The why and how of integrating applications via Harmonizer? 

Are you ready to integrate your software applications? We know how.  

Together, we analyse the software you currently use, and how it can be linked in a cost efficient and future proof manner. By combining your objectives and ambitions with our experience, we always find a tailor-made solution! 

Examples of systems we work with, are: Salesforce, Google, AWS, Jira, Zendesk, Bullhorn, Xero, DocuSign, Clockify and SimPRO.  

At Harmonizer, we believe in offering you a simple and personal approach that doesn’t require a large upfront investment. We apply this to everything we do, including automating processes, synchronising data and integrating multiple systems. Our approach consists of the following steps:   

Step 1: An hour-long introductory session, free of charge 

In a first hour-long session, we ask you all the relevant questions to assess whether there is value for money in setting up an integration for your specific situation. What is your challenge? What does your process look like end-to-end? Which systems play a role and are candidates for integration? Who administers these systems? And when is your deadline, if applicable?  

We don’t charge for this session, and it enables us to get the full picture of your situation and whether we are the best solution for your problem. We never proceed in case of any doubt, but are happy to make a recommendation for a better fit in terms of solution. After all, the upfront investment is on us, so we need to make sure we are the right fit for any customer we work with! 

Step 2: Our solution for your challenge 

Subsequently, we evaluate what we can best offer you to solve your challenges. We offer all our integrations at a fixed monthly subscription fee, which could be as low as $200 per month. It depends on the level of complexity of the integration as well as the how much data flows through the integration at any one point in time. Once we have understood your situation properly, we can provide you a price indication.  

Next, we will send you an overview of our proposed solution, including the corresponding fixed monthly fee. If you are happy with the proposed approach, we start working on implementing your solution immediately! 

Step 3: Arranging access 

In order to build your integrations, we need the relevant API permissions from system owners. Normally, this only requires a quick few emails.  

Step 4: Building the blocks 

As soon as we have access to the software applications that need to be integrated, we start working on your integration with our team of software developers and experts. We usually take one or two sprints (between two and four weeks) to develop any new code blocks required. We keep you up to date as we progress.  

Step 5: Testing & learning/amending 

Once the integrations have been built, we implement them as agreed and run a large number of tests over the first few days to identify issues, if any. We resolve any issues straight away.  

Step 6: Monitoring & support 

After the test phase as part of step 5, we monitor the new integrations intensely over a period of two to three weeks. This is to offer extra assurance all of your important business processes are running smoothly. Should no further issues be identified and the integrations run as planned, they will move to business-as-usual monitoring. This is still extensive and observes the execution of code, whether data is in line with expectations and the security of Harmonizer. We respond to any monitoring alerts in line with our Service Level Agreement (SLA) with you.  

You can always reach out via call or e-mail in case of any questions. If there are any issues with the integration compared to the agreed upon specifications, we will resolve these at our earliest convenience and in line with our SLA with you.  You are completely unburdened of any integration issues, which is the benefit of a worry-free cloud integration service! 

Would you like to start a conversation or get tailored advice? Request a meeting with us, free of charge.