Harmonizer integrations are offered as a managed service for a monthly subscription fee. Upon subscription, you will have access to the following services:
Set-up and full maintenance of integrations subscribed to.
Integrations secured within your own dedicated Harmonizer private cloud.
Monthly software updates including new functionality and improvements to existing functionality.
Active and continuous monitoring of all integrations regarding application functionality and data integrity.
Support during office hours via telephone and e-mail (more extensive support available upon request).
Flexible monthly subscription
Your monthly subscription fee is determined by the number of applications that are being integrated through. This fee is fixed, irrespective of data volume, the number of data attributes integrated or the frequency of data exchange between applications. There is a different subscription fee for ‘basic’ applications and ‘premium’ applications (details on the difference between ‘basic’ and ‘premium’ applications are available upon request).
If required: one-off implementation fee
For elaborate or complex integrations, before setting these up, interviews or workshops are required to be held with staff in order to better understand the scope or purpose of the integration requested. These interviews and workshops will be charged as a one-off implementation fee, based on the hourly rate applicable to your region. Whether or not a one-of implementation fee is applicable to your integration project, will be evaluated during an introductory meeting (which is free of charge).