Efficiently integrate PagerDuty with Harmonizer

"Harmonizer took a critical, collaborative approach, addressed questions quickly, and allowed plenty of room to arrive at better solutions together. It was precisely that combination of substantive input and practical execution that made the collaboration so valuable."

"We didn't know we had a problem, until we talked to the Harmonizer team. We were waiting for the longest time for integrations to be built between various applications. Thanks to Harmonizer we could get integrations up and running in no-time. The Harmonizer team showed me the inner workings and the back-end of their platform, so I am very comfortable with how Harmonizer works. The Harmonizer team is very reliable (always keep their promises) and clear in their communications. The end result is that everything has become a lot easier for me in my job, now that applications are integrated. "

"We deal with quite a few exceptions and various processes. Each service operates slightly differently and utilizes different fields. Harmonizer never made an issue of this; they were always proactive in their thinking and able to adapt quickly. Above all, the integration gives us peace of mind. Employees spend less time worrying about duplicate administrative tasks and can focus better on their actual work."

"Het integratieproject met Harmonizer verliep gestructureerd en foutloos – precies zoals gewenst. Hoewel de wijziging klein was, hielp het wel een belangrijk beveiligingsrisico te verhelpen. Door de soepele communicatie en het laagdrempelige proces zou ik Harmonizer zeker aanraden."

"You really understand our organization, ask the right questions, and think critically along with us. Are we actually achieving what we want with this? That kind of advice is invaluable. Our marketing strategy has become much more actionable, and the automation saves us half an hour of manual work every week."

"Communication was clear: the technical possibilities and the exact functioning of the system were explained thoroughly. The documentation was also meticulously prepared, featuring visual representations of the workflows. Collaboration with Jiri and Edward went smoothly, and the testing phases proceeded without a hitch. The workflow for the re-hiring of employees presented some challenges regarding alignment with the process in AFAS, but after a few adjustments within AFAS, the integration worked seamlessly!"

"Various of our core systems didn't talk to each other in the past, and that was a real issue for us at Career Control. We were looking for a flexible tool to fix this issue, and found a perfect match in Harmonizer! We were pleasantly surprised by how fast the integration was up and running. Having the integration in place has enabled us to uncover important actionable insights, and allows me to use our budgets much more effectively. We would highly recommend Harmonizer to others, specifically because of its flexibility and the team's direct, proactive style of communication. The collaboration was excellent. "

"Voordat we met Harmonizer begonnen, hadden we te maken met het probleem van veel inactieve groepen op ons interne community platform, PleinIenW. Dankzij de professionaliteit van Harmonizer werden we soepel door het integratieproces heen geleid, ondanks enkele interne uitdagingen. De integratie heeft geleid tot aanzienlijke verbeteringen in onze interne processen. Het maakt niet alleen groepsbeheerders bewust van hun inactiviteit, maar wijst ze ook de juiste weg of leidt ze door naar onze community managers voor verdere hulp. Dit heeft ons veel tijd bespaard en daarmee ook geld. Harmonizer doet wat het moet doen, effectief en efficiënt. We zouden ze zeker aan andere organisaties aanbevelen!"

"By partnering up with Harmonizer, we are able to offer any integration our customers ask for. This way, our social intranet platform is integrated even better with the organisation of our customers, leading to the best user experience."

"The impact of the integration was immediately noticeable. On average, order processing now saves about four hours of manual work per day! I use that time for the reasons I started out in the first place: building my business and focusing on sales. The integration also paid off financially. Before the integration, manual order processing incurred nearly €2,000 a month in personnel costs, whereas the Harmonizer solution costs around €330 a month. That represents significant cost savings, as well as a better foundation for handling more orders—and generating more profit!"