Syncing TOPdesk via Harmonizer

"Het integratieproject met Harmonizer verliep gestructureerd en foutloos – precies zoals gewenst. Hoewel de wijziging klein was, hielp het wel een belangrijk beveiligingsrisico te verhelpen. Door de soepele communicatie en het laagdrempelige proces zou ik Harmonizer zeker aanraden."

"We deal with quite a few exceptions and various processes. Each service operates slightly differently and utilizes different fields. Harmonizer never made an issue of this; they were always proactive in their thinking and able to adapt quickly. Above all, the integration gives us peace of mind. Employees spend less time worrying about duplicate administrative tasks and can focus better on their actual work."

"The impact of the integration was immediately noticeable. On average, order processing now saves about four hours of manual work per day! I use that time for the reasons I started out in the first place: building my business and focusing on sales. The integration also paid off financially. Before the integration, manual order processing incurred nearly €2,000 a month in personnel costs, whereas the Harmonizer solution costs around €330 a month. That represents significant cost savings, as well as a better foundation for handling more orders—and generating more profit!"

"By partnering up with Harmonizer, we are able to offer any integration our customers ask for. This way, our social intranet platform is integrated even better with the organisation of our customers, leading to the best user experience."

"The interaction went very smoothly; it was truly a breath of fresh air. I recall a meeting with Thom where we exchanged the necessary information, and it was immediately clear to me that he knew exactly what he was doing. That really instilled confidence in me. Moreover, the integration process itself moved very quickly following our initial discussion. Thom also took the initiative to contact the VDAB directly to coordinate and finalize arrangements. Within just two or three weeks, I was already able to test a number of vacancies, and the integration was virtually complete. Our vacancies were finally being posted correctly, and the system worked perfectly from the very start. Whenever any adjustments were needed, Thom was readily available and handled them immediately."

"Een van de grootste uitdagingen die Harmonizer voor ons oploste, was het direct binnen een in Yesplan gepland evenement beschikbaar maken van meerdere vrijwilligersdiensten, waarvan de aanmeldmethode per cultuurhuis kan verschillen. Hierdoor kan zowel het evenement als de inplanning van vrijwilligers vanuit één centraal georganiseerd systeem worden aangestuurd. Dit heeft de efficiency voor onze programmeurs én het inplan-gemak voor de vrijwilligers enorm verbeterd. Harmonizer hield ons met regelmatige updates en follow-ups goed op de hoogte van de ontwikkelingen gedurende hele proces, en stuurde bij of gaf advies waar dat nodig was. Wij hebben Harmonizer ervaren als een enthousiast, gedreven en gemotiveerd team, dat met ons mee dacht om zo de best mogelijke oplossingen te bieden. Wij raden Harmonizer dan ook van harte aan als integratiepartner."

"Communication was clear: the technical possibilities and the exact functioning of the system were explained thoroughly. The documentation was also meticulously prepared, featuring visual representations of the workflows. Collaboration with Jiri and Edward went smoothly, and the testing phases proceeded without a hitch. The workflow for the re-hiring of employees presented some challenges regarding alignment with the process in AFAS, but after a few adjustments within AFAS, the integration worked seamlessly!"

"Harmonizer took a critical, collaborative approach, addressed questions quickly, and allowed plenty of room to arrive at better solutions together. It was precisely that combination of substantive input and practical execution that made the collaboration so valuable."

"I had some doubts at the start with Harmonizer, because it sounded too good to be true. The Harmonizer team was offering an easily scalable SaaS solution for integrations, which enables anyone - without any technical knowledge - to integrate applications securely. In the end, it turned out to be even better than promised! This results in an amazing experience for our customers as well. Another great advantage for them is the pricing: an affordable, fixed monthly fee without any hidden charges. We view our partnership as a true value add to what we are able to offer our customers. We have worked with the reliable Harmonizer team for a few years now, and our collaboration is always very pleasant. "

"Ik kijk met een goed gevoel terug op het integratieproject met Harmonizer. Het proces verliep soepel en de communicatie met het team was snel, prettig en deskundig. De ontsluiting van de externe applicaties naar ons centrale datawarehouse via Harmonizer loopt uitstekend. De ondersteuning was top en ik geef de betrouwbaarheid van de dienst tot nu toe een 10 uit 10. Ik zou Harmonizer zonder twijfel aanbevelen – vooral vanwege de fijne samenwerking."