Connect Viadesk effectively via Harmonizer

"After our first conversation with Guido and the Harmonizer team, we felt we were in capable hands straight away. Both in terms of the solution that was presented as well as the approach. Guido and the Harmonizer team really know what they are doing when it comes to integrations. This instilled confidence. Much needed, because with a back-office process change like a systems integration, a lot of things can go wrong. The Harmonizer team was able to answer my questions and address my concerns really well. They were really proactive to work with. Now that the integrations are live, I don't have to worry about creating, maintaining and deleting user accounts. It all happens in the background, without my involvement. I can't recommend this service highly enough!"

"Interactions with Guido and the Harmonizer team were fantastic straight off the bat. Especially because their approach is highly personal, and they demonstrated a clear understanding of our organisation's needs. I really appreciated that they were solution-oriented. Normally I always think of solutions to problems, and it was great to be unburdened this time. I only had to present my challenge to the Harmonizer team, and they offered a solution. Even when I had doubts and concerns on the Friday before our go-live date, Guido took the time to walk me through the backend solution that Harmonizer provides and reassure me. Truly great customer service!"