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How does Harmonizer compare with other integration products? (EN)

So, what is this Harmonizer solution all about? One of the first questions we are asked is how does our managed service compare with other products in the market, such as Mulesoft, Zapier, or many more?

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So, what is this Harmonizer solution all about?

One of the first questions we are asked is how does our managed service compare with other products in the market, such as Mulesoft, Zapier, or many more?

This is a great question and important that you understand the difference between the service we offer, and those of our competitors, to inform your decision of whether we are the best fit to help you with your integration(s).

There is a great summary available here on the Gartner website, which outlines in a low-tech way what options are available (iPaaS and others) to set up your cloud integrations. If you're looking to develop a baseline understanding of what is possible, we highly recommend this link!

For those wanting greater detail, please keep reading below. We always endeavour to write for all audiences, rather than just technical, however if any of the below does not make sense, please don't hesitate to reach out! Coffee is always on us 😁

1. Big-end-of-town: EiPaaS

Gartner defines EiPaaS is a suite of Integration Platform as a Service (iPaaS) technologies [1], with the E standing for 'Enterprise', often used to refer to larger corporates.

If we were to summarise simply, EiPaaS products enable you to create APIs (integrations) for on-premise systems and develop and publish APIs that can be used across your business by non-IT users. However, aside of the cost of the software, in practice, organisations often need at least one savvy IT specialist in house for ongoing support and maintenance of the product you are using, as well as keeping up with all the new features being offered by the EiPaaS provider.

An iPaaS provides capabilities to enable subscribers (also known as “tenants”) to implement integration projects involving any combination of cloud-resident and on-premises endpoints, including APIs, mobile devices and the Internet of Things (IoT). This is achieved by developing, deploying, executing, managing and monitoring integration processes and flows that connect multiple endpoints, so that they can work together.

An iPaaS is typically used for cloud service integration, application integration, data integration, B2B ecosystem integration, and increasingly API publishing, multi-experience support and IoT scenarios.

Gartner considers an iPaaS an EiPaaS if it:

  • Is designed to support enterprise-class integration initiatives — that is, initiatives that require high availability, disaster recovery, security, SLAs and technical support from the provider.
  • Provides user experiences that enable end-users to develop and manage integrations independent of the EiPaaS provider’s professional services. These experiences must support multiple integration personas, particularly integration specialists and ad hoc integrators.
  • Offers capabilities for executing multiple integration scenarios, including real-time application integration, batch data integration and B2B integration.
  • Provides API management capabilities to support integration.
  • Is fully managed by the vendor for patching and upgrades.
  • Is supported by a broad go-to-market strategy that targets buyers of a strategic integration platform, rather than focusing on specific integration scenarios, industries or geographic areas.

Customers must be able to purchase these capabilities directly from the EiPaaS vendor, without engaging with third parties, and the vendor must provide at least first-line support for these capabilities.

This market includes only companies that provide public EiPaaS offerings for use by subscribers in integrating applications, data sources and APIs. Vendors that sell only iPaaS-enabling software, merely provide iPaaS capability embedded in other “xPaaS” solutions (such as application platform as a service [aPaaS] solutions), or embed their iPaaS capabilities within SaaS applications, are not considered EiPaaS vendors by Gartner.

2. Small and Medium business solutions: Application Integration Platforms

If you are not looking for an enterprise (i.e. big-end-of-town) platform, but just want to help your business teams automate their routine, manual tasks to enable them to focus their time on running your business, the other end of the Application Integration Platform spectrum includes products such as Zapier [2].

The platforms can even be found for free – however, if you use these products for your integrations then something changes, or goes wrong, reaching out for IT help and support can be a real challenge. There should be no surprise that you do normally get what you pay for ...

3. So where does Harmonizer fit in?

Harmonizer fits in the space in between – there is minimal reliance on your IT team. They just need to provision (routine) access for Harmonizer to your current APIs. Everything else we take care of as part of our managed service.

We consider Harmonizer to be an iPaaS provider and we have highlighted in the previous list the capabilities we provide. Our key differentiators are:

We are not setting up APIs or integrations that your business or IT teams may look to leverage – rather, we identify what is required for your integration process, set it up, manage, monitor and support it, so that business users (with little or no IT background) need not worry about who to ask for support when somethings breaks 😁 Harmonizer can be leveraged for all integrations. For on-premise systems with no API interfaces, let's chat about any particular requirement you may have – our experienced team of engineers are extremely good at devising solutions for any and all integrations you can think of!

If you would like to discuss how Harmonizer could assist you with your integrations, schedule a conversation with us here!

Photo by Rae Tian on Unsplash

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